Terms & Conditions

About these terms

These terms apply to the use of xsporaustralia.com.au and, where provided to you before you commit, purchases and service bookings with [insert legal entity name and ABN], trading as Xspor Australia (“Xspor”, “we”, “us” or “our”). Please read them together with the relevant product information, quote and any additional terms agreed for your order or service.

An agreed quote or order confirmation may contain specific arrangements for that transaction. Any inconsistency should be clarified before acceptance. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including those under the Australian Consumer Law.

Our products and services

Our offering includes mould inspection, removal and prevention, water damage restoration, air testing, and mould-control, moisture-management, air-treatment and related products. Availability, suitability and service coverage depend on the product, property and location. The scope of a service will be set out in the agreed quote or booking details.

Some services have specific location restrictions. Please check the relevant listing and confirm availability for your address before booking. A general location page does not confirm that every service is available in that area.

Quotes, prices and payment

The applicable price, scope of work, payment requirements and any agreed deposit must be shown in the product checkout or provided in your quote before you commit. Any applicable delivery charges, taxes and additional fees must be disclosed before acceptance. Please contact us if these details are unclear.

Payment is due in accordance with the terms agreed for your transaction. If additional work is needed beyond the agreed scope, we will explain the proposed work and any price change and obtain your agreement before proceeding. We will not apply a later price change retrospectively to an accepted order or agreed service.

Privacy and licence enquiries

Our Privacy Policy explains how we handle personal information in connection with the website, orders and services.

An enquiry about becoming a licensee does not itself grant a licence or create a business relationship. Any licence arrangement requires a separate agreement between the relevant parties.

Questions, disputes and changes

Please contact us first with any question or concern about an order or service so we can work with you to resolve it. These terms do not prevent you from seeking assistance from a regulator, tribunal or court with jurisdiction.

We may update these terms for future website use and transactions. Changes will not alter an existing accepted order or agreed service without your agreement, except where required by law.

Xspor Australia
Phone: 1300 029 141
Head office: 1067 Killymoon Drive, Hope Island QLD 4212, Australia

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